Technical Support (Retail & Fuel)

🚀 Join Our Team as a Technical Support!

Are you passionate about technology, customer support, and problem-solving? Do you want to be part of the largest team of experts in Business Software?

Epsilon Net, the #1 Business Software Group in Greece, is looking for talented professionals to join our Technical Support Team and provide top-tier assistance to our clients.

What We Offer:

🌱 Career Growth – Join a team where you can develop, learn, and evolve.

🤝 Supportive Culture – Work in an environment that values teamwork, knowledge-sharing, and excellence.

🔝 Top Clients & Technology – Engage with industry leaders and cutting-edge tools.

Your Role:

As a Technical Support, you will:

📞 Handle customer requests related to technical issues via phone & email.

🎯 Provide expert support & troubleshooting for software applications.

💡 Collaborate with a dynamic team to ensure high-quality service.

What You Bring:

✅ A degree in Computer Science /Information Technology or in the STEM field.

✅ Strong troubleshooting skills and a customer-focused mindset.

✅ Excellent verbal and written communication skills.

✅ Proficiency in MS Office and IT support tools.

Nice to have:

✅ At least 1 year experience providing end user support in an IT/computer-related field ideally in Support services, will be considered as an asset.

✅ Microsoft SQL Databases Experience.

Why Join Us?

💰 Competitive salary & benefits package

📚 Ongoing training & career development (Epsilon Training & Epsilon College)

🩺 Private medical insurance & psychological support services

💻 Hybrid working model (Athens & Thessaloniki) / Remote options available

🏆 Award-winning workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women)

📩 Ready to elevate your career? Apply now and become part of a team that leads in business software!